Last Updated: 24 July, 2024.

Thank you for shopping at Smart Ease. We strive to provide you with the best quality products and service. If for any reason you are not completely satisfied with your purchase, we’re here to help.

Returns

• You have 30 days from the date of delivery to initiate a return.
• To be eligible for a return, the item must be unused, in the same condition as you received it, and in its original packaging.
• Proof of purchase (e.g., receipt or order confirmation) is required to process your return.

Non-Returnable Items

• Items not in their original condition, damaged, or missing parts for reasons not due to our error.
• Items returned after 30 days from the date of delivery.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed, and the credit will automatically be applied to your original payment method within 5-10 business days.

Exchanges

• We only replace items if they are defective or damaged. If you need an exchange, please contact us with your order details.

Return Shipping

• You will be responsible for paying the shipping costs for returning your item unless the return is due to an error on our part (e.g., defective or incorrect item).
• Original shipping charges are non-refundable.

How to Initiate a Return

1. Contact us at contact@smarttrendz.shop within 30 days of receiving your order.
2. Provide your order number, a brief explanation of the issue, and photos.
3. We will guide you through the return process and provide the return shipping address.

If you have any questions about our Refund and Return Policy, feel free to contact us.

please contact us at:
Email: contact@smarttrendz.shop
Website: www.smarttrendz.shop