Last Updated: 24 July, 2024.

Welcome to Smart Ease! These Terms and Conditions govern your use of our website (www.smarttrendz.shop) and the purchase of our products. By accessing our website or making a purchase, you agree to these terms. Please read them carefully before proceeding.

1. General Information

1.1. Company Information: Smart Ease operates under Smart Trendz LLC, based in California, USA. Our mission is to provide innovative solutions for menstrual cramps relief through high-quality products.

1.2. Contact Information: Email: contact@smarttrendz.shop
Website: www.smarttrendz.shop

1.3. Secure Transactions: Our website is fully secured to ensure safe and reliable transactions.

2. Products

2.1. Product Description: Our electric heating pad is designed for immediate menstrual cramp relief, combining adjustable heating and massage functions. The product is portable, noise-free, and designed for comfort and convenience in various scenarios, including rest, work, and travel.

2.2. Usage: For optimal results, follow the provided instructions for safe and effective use.

2.3. Disclaimer: The product is not intended to diagnose, treat, cure, or prevent any medical condition. If you have health concerns, consult your healthcare provider.

3. Orders and Payments

3.1. Placing Orders: By placing an order, you confirm that the information provided is accurate and complete.

3.2. Payment Methods: We accept major credit/debit cards and other secure payment methods listed at checkout.

3.3. Order Confirmation: You will receive a confirmation email upon placing an order. If you do not receive this email, please contact us at contact@smarttrendz.shop.

4. Shipping and Delivery

4.1. Shipping Policy: We offer domestic and international shipping. Shipping fees and delivery times vary based on your location and will be calculated at checkout.

4.2. Delivery Time: Orders are typically processed within 1-3 business days and shipped promptly thereafter. Estimated delivery times are provided at checkout.

4.3. Customs and Duties: For international orders, customers are responsible for any customs fees or import taxes.

Please review our Shipping Policy to understand how it works.

5. Returns and Refunds

Please review our Refund & Return Policy for more understanding.

5.1. Return Policy: If you are not satisfied with your purchase, you may return the product within 30 days of delivery. The product must be in its original condition and packaging.

5.2. Refunds: Approved returns will be refunded to the original payment method within 7-10 business days. Shipping fees are non-refundable.

5.3. Defective Products: If you receive a defective or damaged product, please contact us immediately at contact@smarttrendz.shop. We will arrange a replacement or refund.

6. Privacy and Security

6.1. Privacy Policy: Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

6.2. Data Security: We use industry-standard security measures to protect your data. 

7. User Responsibilities

7.1. Account Information: You are responsible for maintaining the confidentiality of your account details and for all activities under your account.

7.2. Prohibited Activities: You agree not to engage in any unlawful, fraudulent, or harmful activities on our website.

8. Limitation of Liability

Smart Ease shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability is limited to the purchase price of the product.

9. Governing Law

These Terms and Conditions are governed by the laws of the State of California, USA. Any disputes shall be resolved in the courts of California.

10. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: contact@smarttrendz.shop
Website: www.smarttrendz.shop